Privacy Policy
Protecting Your PrivacyProtecting your privacy and maintaining confidentiality in relation to your personal information is important to us at McDonnell & Co.
Our Privacy Policy is designed to ensure that we communicate to our clients, as clearly as possible, how we manage their personal information. Accordingly, we encourage you to read this policy very carefully and to contact us should you have any questions or concerns.
McDonnell & Co deals with your personal information and related privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APP's) set out in the Privacy Act. We reserve the right to amend or modify this Privacy Policy at any time however, an up to date copy of this document will remain available on this website at all times.
Personal InformationIn order to provide the best possible accounting, taxation related and/or related business services to you, McDonnell & Co needs to collect and store your personal information.
Personal information is any information which might identify you or by which your identity might reasonably be determined. Personal information collected by McDonnell & Co may include, but is not limited to, your name, birthdate, place of residence, email address, telephone number, bank account details, superannuation details, taxation details (both past and present), accounting and financial information.
Whilst you can of course choose not to provide us with your personal information, McDonnell & Co will be unable to provide you with services unless you opt to do so.
How We Collect Your Personal InformationMcDonnell & Co will, whenever possible collect your personal information from you directly. Where we are unable to obtain personal information directly from you we may request your consent, either written or verbal as appropriate, to obtain your personal information from a third party.
Ultimately, we may collect your personal information in a number of ways during the course of our relationship with you, including the following:• during personal conversations with you;• from documentation, hardcopy or digital media provided by you;• from communications sent from you by fax, email, post or other means;• when you forward data to our office;• when you provide us with direct access to your electronic records or systems;• from forms completed by you and returned to our office;• from third parties when you have authorised us to do so;• when you visit our website; or• when you connect with us using social media.It is possible also that we may collect personal information about you from other sources without your direct knowledge such as general accounts and your bank account details advised to us.
Regardless of how we collect your personal information, McDonnell & Co will deal with your personal information in accordance with this Privacy Policy.
How We Use Your Personal InformationMcDonnell & Co uses your personal information for the following purposes:• to verify your identify;• to contact and communicate with you;• to provide you with agreed services;• to notify you of any new or amended services offered by McDonnell & Co relevant to the agreed service or otherwise;• to assist you with technical support or support relating to the agreed service or otherwise;• to offer you additional services; and• to comply with laws or regulations in relevant jurisdictions.
When instructing McDonnell & Co to provide an agreed service you consent to the collection, storage and use of your personal information as outlined in this policy and for any other use you may otherwise authorise. McDonnell & Co will only use your personal information for the provision of services to you and/or the purposes outlined in this Privacy Policy or as otherwise expressly authorised by you.
Whenever possible, McDonnell & Co will require you to specifically consent to any disclosure of your personal information to a third party where the disclosure of personal information is not in accordance with, or is unrelated to, the provision of services to you.
In order to provide quality, efficient and affordable services to you, it is possible that your personal information may be viewed by third parties with whom McDonnell & Co has a vested relationship such as providers of auditing and bookkeeping services, audit insurance providers and providers of software support.
If at any time McDonnell & Co is required by law to release your personal information, we must cooperate fully.
Once the provision of services to you is complete your personal information, both electronic and otherwise may be retained by McDonnell & Co for a period of seven years or more in the event that future instruction for the provision of additional or ongoing services may be forthcoming.
Keeping Your Personal Information SecureMcDonnell & Co is committed to the protection of your personal information whether stored electronically or on file, and takes all reasonable precautions to protect it from unauthorised disclosure, access or modification. We incorporate a number of systems and procedures to ensure your personal information remains secure, including the following:• a requirement for all staff to agree in writing to client and work-related confidentiality at the time they commence employment with McDonnell & Co;• electronically secure premises accessible only to McDonnell & Co staff with access cards;• client and third party meeting rooms external to a secure work area;• onsite servers;• computer firewall protection;• up to date technology / computer systems / servers and ongoing maintenance to ensure data security and prevent unauthorised access;• the use of secure links and folders for the transfer of sensitive documents between ourselves, our clients and other external parties;• protocols for fast and effective action in accordance with the Office of the Australian Information Commissioner's (OAIC) Notifiable Data Breach (NDR) scheme;• training for all staff regarding the protection of client personal information in keeping with the Privacy Act and the NDR scheme;• the use of passwords for access to our network and restrictions within our database to ensure that staff only access the information required to perform their duties; and• security shredding bins for the disposal of written information.
McDonnell & Co will correspond with you by email if you indicate that this is appropriate and acceptable to you. In providing this direction you acknowledge also that the internet is not a secure environment and that the transmission of personal information over the internet is at your own risk and cannot be guaranteed by McDonnell & Co.
Accessing And Amending Your Personal InformationWe encourage you to always communicate with us immediately if there is a need to access or update your personal information.
You can at any time request access to your personal information or request that we update your personal information by contacting us directly by phone, by written communication, or by emailing us at admin@mcdonnellco.com.au
You may only access your own personal information. We will attempt to handle all requests for access to personal information in a reasonable time period. In the event that information requested is substantial, McDonnell & Co may charge a fee to cover the cost of retrieval and provision of the information to you. Additionally, McDonnell & Co reserves the right to deny access to personal information where the request for same is considered to be frivolous or vexatious.
Complaints Regarding Breaches Of PrivacyIf at any time you believe McDonnell & Co to be in breach of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP's) set out in the Privacy Act, we encourage you to contact us directly or to lodge a complaint in writing addressed to us as follows:
The Practice ManagerMcDonnell & CoPO Box 55Bulimba Qld 4171
If you are unsatisfied with our response you may contact the Office of the Australian Information Commissioner on 1300 363 992. Alternatively you may email your concerns to enquiries@oaic.gov.au or write to the Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001.
This Policy was last updated on 1 December 2022.
Our Privacy Policy is designed to ensure that we communicate to our clients, as clearly as possible, how we manage their personal information. Accordingly, we encourage you to read this policy very carefully and to contact us should you have any questions or concerns.
McDonnell & Co deals with your personal information and related privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APP's) set out in the Privacy Act. We reserve the right to amend or modify this Privacy Policy at any time however, an up to date copy of this document will remain available on this website at all times.
Personal InformationIn order to provide the best possible accounting, taxation related and/or related business services to you, McDonnell & Co needs to collect and store your personal information.
Personal information is any information which might identify you or by which your identity might reasonably be determined. Personal information collected by McDonnell & Co may include, but is not limited to, your name, birthdate, place of residence, email address, telephone number, bank account details, superannuation details, taxation details (both past and present), accounting and financial information.
Whilst you can of course choose not to provide us with your personal information, McDonnell & Co will be unable to provide you with services unless you opt to do so.
How We Collect Your Personal InformationMcDonnell & Co will, whenever possible collect your personal information from you directly. Where we are unable to obtain personal information directly from you we may request your consent, either written or verbal as appropriate, to obtain your personal information from a third party.
Ultimately, we may collect your personal information in a number of ways during the course of our relationship with you, including the following:• during personal conversations with you;• from documentation, hardcopy or digital media provided by you;• from communications sent from you by fax, email, post or other means;• when you forward data to our office;• when you provide us with direct access to your electronic records or systems;• from forms completed by you and returned to our office;• from third parties when you have authorised us to do so;• when you visit our website; or• when you connect with us using social media.It is possible also that we may collect personal information about you from other sources without your direct knowledge such as general accounts and your bank account details advised to us.
Regardless of how we collect your personal information, McDonnell & Co will deal with your personal information in accordance with this Privacy Policy.
How We Use Your Personal InformationMcDonnell & Co uses your personal information for the following purposes:• to verify your identify;• to contact and communicate with you;• to provide you with agreed services;• to notify you of any new or amended services offered by McDonnell & Co relevant to the agreed service or otherwise;• to assist you with technical support or support relating to the agreed service or otherwise;• to offer you additional services; and• to comply with laws or regulations in relevant jurisdictions.
When instructing McDonnell & Co to provide an agreed service you consent to the collection, storage and use of your personal information as outlined in this policy and for any other use you may otherwise authorise. McDonnell & Co will only use your personal information for the provision of services to you and/or the purposes outlined in this Privacy Policy or as otherwise expressly authorised by you.
Whenever possible, McDonnell & Co will require you to specifically consent to any disclosure of your personal information to a third party where the disclosure of personal information is not in accordance with, or is unrelated to, the provision of services to you.
In order to provide quality, efficient and affordable services to you, it is possible that your personal information may be viewed by third parties with whom McDonnell & Co has a vested relationship such as providers of auditing and bookkeeping services, audit insurance providers and providers of software support.
If at any time McDonnell & Co is required by law to release your personal information, we must cooperate fully.
Once the provision of services to you is complete your personal information, both electronic and otherwise may be retained by McDonnell & Co for a period of seven years or more in the event that future instruction for the provision of additional or ongoing services may be forthcoming.
Keeping Your Personal Information SecureMcDonnell & Co is committed to the protection of your personal information whether stored electronically or on file, and takes all reasonable precautions to protect it from unauthorised disclosure, access or modification. We incorporate a number of systems and procedures to ensure your personal information remains secure, including the following:• a requirement for all staff to agree in writing to client and work-related confidentiality at the time they commence employment with McDonnell & Co;• electronically secure premises accessible only to McDonnell & Co staff with access cards;• client and third party meeting rooms external to a secure work area;• onsite servers;• computer firewall protection;• up to date technology / computer systems / servers and ongoing maintenance to ensure data security and prevent unauthorised access;• the use of secure links and folders for the transfer of sensitive documents between ourselves, our clients and other external parties;• protocols for fast and effective action in accordance with the Office of the Australian Information Commissioner's (OAIC) Notifiable Data Breach (NDR) scheme;• training for all staff regarding the protection of client personal information in keeping with the Privacy Act and the NDR scheme;• the use of passwords for access to our network and restrictions within our database to ensure that staff only access the information required to perform their duties; and• security shredding bins for the disposal of written information.
McDonnell & Co will correspond with you by email if you indicate that this is appropriate and acceptable to you. In providing this direction you acknowledge also that the internet is not a secure environment and that the transmission of personal information over the internet is at your own risk and cannot be guaranteed by McDonnell & Co.
Accessing And Amending Your Personal InformationWe encourage you to always communicate with us immediately if there is a need to access or update your personal information.
You can at any time request access to your personal information or request that we update your personal information by contacting us directly by phone, by written communication, or by emailing us at admin@mcdonnellco.com.au
You may only access your own personal information. We will attempt to handle all requests for access to personal information in a reasonable time period. In the event that information requested is substantial, McDonnell & Co may charge a fee to cover the cost of retrieval and provision of the information to you. Additionally, McDonnell & Co reserves the right to deny access to personal information where the request for same is considered to be frivolous or vexatious.
Complaints Regarding Breaches Of PrivacyIf at any time you believe McDonnell & Co to be in breach of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP's) set out in the Privacy Act, we encourage you to contact us directly or to lodge a complaint in writing addressed to us as follows:
The Practice ManagerMcDonnell & CoPO Box 55Bulimba Qld 4171
If you are unsatisfied with our response you may contact the Office of the Australian Information Commissioner on 1300 363 992. Alternatively you may email your concerns to enquiries@oaic.gov.au or write to the Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001.
This Policy was last updated on 1 December 2022.